IT Support / Networking

You like solving problems hands-on: hardware, networks, the machine that won't boot. The most direct entry point into tech, no degree required.

1 Hardware and operating systems

Diagnosing hardware, operating systems and the machine that won't boot — the physical and OS-level troubleshooting every later networking topic assumes you already have.

2 Networking and production support

How networks are built and kept running: addressing, protocols and the certification-level concepts behind day-to-day support tickets.

3 Professional level

CCNA-level routing and switching alongside Windows Server administration — the two skill sets that show up together across most IT infrastructure environments.

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